Group: comp.os.linux.networking


Subject: Troubleshooting connection loss (novice question)
From: Bill Marcum
Date: 10/29/2007 8:02:44 PM
On 2007-10-29, Allen Weiner <alweiner7@hotmail.com> wrote: > I run Fedora 7 and use Verizon DSL. My modem is a Westell 6100-E90 > modem/router. My DSL connection usually runs well, but about once every > seven to ten days I lose my Internet connection. I can regain my > connection by rebooting Fedora. I've not been able to regain my Internet > connection without a reboot (e.g. "service network restart" hangs). > > I'm trying to troubleshoot this loss of connection. I've collected a > bunch of troubleshooting info. I'd like to know what is the next > troubleshooting step. > > Following is what I've got so far: > > Modem status: the DSL LED is solid green. The Internet and Ethernet > LED's are blinking green. I interpret this as meaning that I've not lost > sync, and that the modem is actually transmitting data to the Internet. > > NIC LEDs: NIC is Intel Pro/100 M with two LEDs. The LEDs are both lit. > The 100Mb LED is solid green. The LINK/ACT LED is blinking green. The > status of these LEDs is the same as when I have an Internet connection. > > GKrellm: The eth0 monitor shows zero activity. When I have an Internet > connection, the eth0 monitor shows continuous activity, even when I'm > not accessing anything. > > KNetstats monitor: (analogous to the Gnome desktop applet). This shows > I'm disconnected. The icon has a red circle containing a white "X". > > dmesg: NETDEV WATCHDOG: eth0: transmit timed out > > ifconfig: eth0 UP, BROADCAST, and MULTICAST, but *not* RUNNING. IP > address 192.168.1.47 > > ethtool eth0: link detected: yes > > ping 192.168.1.47 OK > > ping 192.168.1.1 Destination host unreachable. (I don't know if there > is any point in pinging 192.168.1.1) > > What troubleshooting step should I do next? Have you browsed the modem's web interface? If it isn't at http://192.168.1.1 try http://192.168.1.254 Try these commands: route -n cat /etc/resolv.conf