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Subject: Troubleshooting connection loss (novice question)
From: Bill Marcum
Date: 10/29/2007 8:02:44 PM
On 2007-10-29, Allen Weiner <alweiner7@hotmail.com> wrote:
> I run Fedora 7 and use Verizon DSL. My modem is a Westell 6100-E90
> modem/router. My DSL connection usually runs well, but about once every
> seven to ten days I lose my Internet connection. I can regain my
> connection by rebooting Fedora. I've not been able to regain my Internet
> connection without a reboot (e.g. "service network restart" hangs).
>
> I'm trying to troubleshoot this loss of connection. I've collected a
> bunch of troubleshooting info. I'd like to know what is the next
> troubleshooting step.
>
> Following is what I've got so far:
>
> Modem status: the DSL LED is solid green. The Internet and Ethernet
> LED's are blinking green. I interpret this as meaning that I've not lost
> sync, and that the modem is actually transmitting data to the Internet.
>
> NIC LEDs: NIC is Intel Pro/100 M with two LEDs. The LEDs are both lit.
> The 100Mb LED is solid green. The LINK/ACT LED is blinking green. The
> status of these LEDs is the same as when I have an Internet connection.
>
> GKrellm: The eth0 monitor shows zero activity. When I have an Internet
> connection, the eth0 monitor shows continuous activity, even when I'm
> not accessing anything.
>
> KNetstats monitor: (analogous to the Gnome desktop applet). This shows
> I'm disconnected. The icon has a red circle containing a white "X".
>
> dmesg: NETDEV WATCHDOG: eth0: transmit timed out
>
> ifconfig: eth0 UP, BROADCAST, and MULTICAST, but *not* RUNNING. IP
> address 192.168.1.47
>
> ethtool eth0: link detected: yes
>
> ping 192.168.1.47 OK
>
> ping 192.168.1.1 Destination host unreachable. (I don't know if there
> is any point in pinging 192.168.1.1)
>
> What troubleshooting step should I do next?
Have you browsed the modem's web interface? If it isn't at
http://192.168.1.1 try http://192.168.1.254
Try these commands:
route -n
cat /etc/resolv.conf
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